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1. To edit the content of booking and reminder messages, go to Business Setup -> Booking and Reminders.  2. Select 'Edit' next to the Se...

SimpleClinic provides ways to personalise booking confirmation messages and reminder messages to patients by merging data into the message, such as the pati...

From Services, you have the ability to control the type of message that gets sent at the time of booking for the client through the CATEGORY.  On this P...

This article will explain how to automatically send an email to a patient after an appointment to obtain feedback, give extra information or invite them to ...

If a client can't locate their confirmation message or there was a typo made upon booking, you can use the following steps to resend the message: ...

To send templates via email or SMS you will need to create these templates in your content library and follow the steps below to send to patients.  Plea...

To send templates via SMS you will need to create these templates and follow the steps below to send to patients.  On this page:  Important Notes Cre...

There are 3 places you can add your email signature as below.   Images cannot be added to your booking and reminder emails as this will exceed the message...

This article will list many common reasons for SMS failure or no SMS messages being sent.  1. Message bodies are longer than 1600 characters. Sending le...

Booking confirmation and reminder messages (by SMS and/or email) are linked to Service Categories. Please make sure that when you create a new service, if y...