Messages

How to send a survey emails
This article will explain how to automatically send an email to a patient after an appointment to obtain feedback, give extra information or invite them to ...
Thu, 30 Nov, 2023 at 10:48 AM
Editing & creating message categories
From Services, you have the ability to control the type of message that gets sent at the time of booking for the client through the CATEGORY. You can ed...
Mon, 22 Aug, 2022 at 3:03 PM
Can I send International SMS?
SimpleClinic does not currently support the sending of international SMS messages other than for NZ and Australia, due to billing and cost issues.  Any ...
Thu, 30 Jul, 2020 at 10:45 AM
Editing booking & reminder messages
1. To edit the content of booking and reminder messages, go to Business Setup -> Your Clinic -> Message Settings.  Within Message Settings, you ha...
Thu, 14 Dec, 2023 at 10:18 AM
How to turn off SMS booking/reminders
To turn off either SMS booking confirmation/reminders or both, go to Business Setup -> Your Clinic -> Message Settings Within Message Settings, ...
Fri, 12 May, 2023 at 3:12 PM
Resend Confirmation Messages
If a client can't locate their confirmation message or there was a typo made upon booking, you can use the following steps to resend the message: ...
Wed, 19 Jan, 2022 at 3:31 PM