Online Booking

Adding your online booking URL to your website
For the best client experience across all devices and browsers, we recommend adding a Book Now button that directs clients to your online booking page.  ...
Thu, 29 Dec, 2022 at 3:09 PM
How to edit working hours
When setting up online booking, you really want to ensure that patients can only book in hours that you are working.  We use a daily/weekly schedule in Empl...
Tue, 28 Jul, 2020 at 2:14 PM
How to prevent services from displaying in online booking
With online booking enabled you may not want all service types to be available for online booking.  This article describes how to control which services are...
Tue, 15 Oct, 2019 at 12:58 PM
How do I enable pre-payment for online booking?
A few important notes to below to bear in mind with pre-payments before you get started: When enabling pre-payments, please note that the pre-payment w...
Thu, 28 Sep, 2023 at 4:04 PM
Online Booking Disclaimer/Cancellation Policy
Extra information can be added to the online booking page through Business Setup -> Your Clinic -> Diary Settings -> Booking Disclaimer. Your d...
Thu, 10 Mar, 2022 at 3:09 PM
Customise Colours for Online Booking
Some features of online booking page can be customised from Business Setup -> Your Clinic -> Portal Settings.    Please be aware that some of these s...
Fri, 7 Jul, 2023 at 4:29 PM
Multiple timezone support for online booking
The patient can select their timezone from the online booking. To get started, follow ALL steps below: 1) Booking messages NEED to have the following me...
Wed, 8 Feb, 2023 at 1:00 PM
Online Booking URL on Facebook Page
Please bear in mind, Facebook regularly makes changes to their layout. Some of the below steps may have been slightly altered.   Step 1: Login to your Face...
Wed, 21 Dec, 2022 at 9:57 AM
Online Booking URL on Instagram
This article assumes you have your online booking URL, this was sent when your account was created. If you cannot find the URL, please email support@simplec...
Mon, 5 Jul, 2021 at 1:01 PM
Services not displaying on online booking
This article will discuss the most common reasons why services may not be appearing on your online booking.  If you find that your service (s) are not a...
Wed, 29 Jul, 2020 at 10:26 AM