This article will explain how to setup SimpleClinic In Clinic Consultations and Online Consultations. 


See this article to use either the SimpleClinic Telehealth or Zoom integration for your online consultations.  


On this page: 

  • Set up Multiple Locations
  • Employee Hours
  • Configuring Services
  • Example of a face to face consultation
  • Example of an online consultation
  • Booking and Reminder Messages 



Set up Multiple Locations


Step 1. By default, your clinic address will be your default location for invoices and online booking. If you want to be able to offer online and in person consults at different days and times then you will need to add locations for both. 

If you plan to offer them at the same days and times, you can skip to Step 3 and ignore all references to locations for the rest of the steps. 


Setup multiple locations




Employee Hours


Step 2. Each practitioner needs to specify which location they will be working from on each day of the week, and defining their hours of work for each day. To set these, follow the steps in the article below. 


Set your working hours for your user profile




Configuring Services


Step 3. Configuring Services


Existing services: you will need to click the view button one each of them and link them to a location if applicable. 


New Services: Follow the steps in this article to add a new service, taking note of the extra information below. 


  • Name - identify whether the service is face to face or online
  • Category - use different categories for online consultations (include the telehealth link) or face to face consultations (include the address). 
  • Enable Telehealth - enable for online consultations and set up a telehealth option
  • Location - setting multiple locations, as above, allows them to show separately on the online booking page or share separate links for each location (email [email protected] for how to do this). 


Example of a face to face consultation: 


Example of an online consultation: 


Booking and Reminder Messages 


You can now reference locations and telehealth links in your booking confirmation and reminder emails where applicable. Refer to the articles for locations and telehealth