This article shows how you can edit the hours that a practitioner is available.

You can edit your clinic's OVERALL opening and closing hours in the Business Setup menu option. This defines the clinic's hours as a whole (Business Setup -> Your Clinic-> Diary Settings), but practitioners have a separate configurable weekly schedule in the Employees section.

Select the Employees option from the left hand navigation menu.

The employees screen will appear, similar to below: 

Locate the practitioner user and click on the View button to look at their details. Scroll down to their Employee Schedule section. This is where you can set:

  • Days you are open or closed
  • Start time and end time for each day (ensure hours are valid)
  • If multiple locations are set up, you can choose your availability for each location

Click on the Save button in the top right hand corner to apply the changes.

Within your Diary, you can still manually book in appointments during the greyed out times for a practitioner. They are just there as a guide, primarily for reception staff. The only time they are enforced is through front end online booking.