From Services, you have the ability to control the type of message that gets sent at the time of booking for the client through the CATEGORY. 


On this Page: 

  • Creating a New Category
  • Changing a Category 
  • Editing a Category
  • Removing a Category 



Select Services -> Click the blue view button on the service to edit.




Creating a New Category

  1. Under Category, you can type in a NEW category name by deleting what is there and typing in a new one. 
  2. Enter or edit any other service details.
  3. Click SAVE.
  4. You will now need to enter content into the Booking and Reminder Messages for this new category, if you miss this step then no booking and reminder messages will be sent for this service. 


Changing a Category

  1. Under Category, select the drop down to select a previously created category. 
  2. Enter or edit any other service details.
  3. Click SAVE.
  4. Review your Booking and Reminder Messages for this category to make sure the right information is being sent for this service. 


Editing a Category

Editing the name of the category creates a new one. Please see the steps above for creating a new service. 



Removing a Category

If there no other services linked to that category it will remove ALL associated message content for that service. If you are unsure of how to proceed with changing your categories, please raise a support ticket by emailing [email protected] 



Editing Booking and Reminder message content:

Once the service has been saved, you can edit the content of that new category by going this article -> Editing Booking and Reminder Messages