When your client's access their prescription online via email or through the Patient Portal, they can order supplements. If you are not familiar with this feature, please click here.


To ensure clients who would like delivery are charged freight, follow the steps below. 

To turn on or off the pick up option, please click here.


(Skip to step 2 if Freight/Postage already exists in your inventory) 


Step 1)  Go to Inventory -> Items -> Add, follow the below template for a freight item. Change the pricing to suit your clinic:



Step 2) Go to Business Setup -> Your Clinic -> Prescription Settings


Step 3) Set a default freight item from the drop down menu and ensure your freight strategy is set to domestic only:



Step 4) SAVE