Square can be connected to SimpleClinic to take online payments and payments through a Square Terminal. If you do not have a Square account, you will first need to sign up by clicking here.


Please see below for the compatible Square device, not all Square devices can be used with SimpleClinic.



On this page: 

  • Important Information
  • Connecting Square
  • Configure a Square Terminal
  • Compatible Square devices



Important Information 

  • Please ensure you have set your Square to take card payments. If you are not set up for this, online card payments through SimpleClinic will NOT process. Please review Square's getting started guide and ensure you have not missed any steps - click here. Verification with Square can take up to 4 business days.  
  • If the integration does not work, you will need to disconnect and reconnect.
  • PLEASE ENSURE YOU HAVE READ AND UNDERSTAND THE SQUARE INTEGRATION WORKLOW BEFORE ACCEPTING PAYMENTS. 
  • For terminal connections, Square will only connect the eftpos device to SimpleClinic. You will not be able to use the device independently of SimpleClinic or use it connected to another POS. If your terminal is already paired to another POS, it will need to be factory reset to pair to SimpleClinic.
  • For terminal connections, if you have previously connected to Square and want to connect a terminal, you will need to disconnect Square and reconnect. This is because additional privileges are needed to connect terminals.
  • Please bear in mind if you have multiple payment gateways connected, the order for use is Square -> Stripe. Both cannot be used.
  • If you would like to turn on pre-payment for online booking, please click here.




Connecting Square


Step 1. Select Business Setup -> Integrations -> Square -> click Connect -> this will redirect you to login to your Square account.


Step 2. Sign into your Square account -> the permissions page will appear for you to review -> select Allow to integrate SimpleClinic with Square. 


You can also disconnect from Square, if required from this same screen selecting disconnect.


The last step of the process will ask you if you want to connect a terminal. Select the 'I don't want to connect eftpos' if this is not needed.






Configure a Square Terminal


If your Square device is already paired to another POS or you have logged in using your Square credentials you will need to factory reset the device and then use the code provided by SimpleClinic to login.


If you have previously connected to Square and want to connect a terminal, you will need to disconnect Square and reconnect.


Step 3. to connect a Square terminal -> sign into your eftpos terminal using the code -> select I've signed in.




Compatible Square device


Square Terminal - Learn more about Square Terminal