You can chat with your patients through the Patient Portal. Praccies will get an email notification when a patient sends a message. 



On this page: 

  • How patients use Chat
  • How praccies use Chat
  • Start Chat from Activity Feed



How patients use Chat


1. Log into Patient Portal -> select Chat from the main dashboard menu. 



2. Select a chat from the list for a full history and to respond: 



3. Read messages and reply: 





How a praccie uses Chat


4. Log in to your SimpleClinic practitioner application -> select Chat from the main left hand menu -> select the patient name from the list to see the history and to respond. 




Start Chat from Activity Feed


5. The praccie can also start a new chat from the Activity Feed