From Services, you have the ability to control the type of message that gets sent at the time of booking for the client through the CATEGORY.
You can edit the category by going to Services -> Click the blue view button on the service to edit.
Creating a new category:
1) Under Category, you can type in a NEW category name.
2) As you type, you will see the drop down menu display "ADD NEW" this means a NEW category is being created.
3) From here, you can navigate away by either clicking away or clicking the TAB key on your keyboard.
4) Enter in the rest of of your service details.
5) Click SAVE.
Editing a category:
1) Under Category, you can edit the existing category name.
2) As you type, you will see a drop down list of categories that have already been created.
3) From here, you can navigate away by either clicking away or clicking the TAB key on your keyboard.
4) Enter in the rest of of your service details.
5) Click SAVE.
Note: When editing an existing category, if there are no other services linked to the category under the old name - it will remove ALL associated message content for that service. If you are unsure of how to proceed with editing your categories, please raise a support ticket by emailing [email protected]
Editing message content:
Once the service has been saved, you can edit the content of that new category by going to:
Editing Booking and Reminder Messages
Note: The easiest way to edit a new category of messages is to copy across one of your other SMS or emails that have been setup and paste into the new category, then edit as needed.