This article will discuss adding documents from the Document Library to your automatic booking email.
This step is to be completed after you have added your documents to the Document Library. If you are unsure of how to do this, please follow this link to the Knowledge Base article that will provide you steps on how to complete.
After you have added your documents to the Document Library, navigate to Business Setup -> Booking & Reminders -> Select 'Edit' next to the Service Category --> scroll to edit the Booking Email or Reminder Email -> Add Document -> SAVE.
PLEASE NOTE: While attaching documents is possible, please note that some email service providers will block emails with attachments. We recommend only uploading PDF's to the document library. Caution is advised when sending .docx extensions. Some mail providers will often strip/block .docx attachments due to the risk of macros. We find this is the case with common email providers such as gmail.