In the video and image below, we show you the Patient Forms tab.
The Forms tab shows all forms submitted by the patient.
You will receive an email when a form has been sent back. If you have received no notification, the form hasn't been submitted. This means the patient has not completed the form correctly, e.g. not completed all the required fields, or they haven't submitted it to you.
There is a confirmation message that appears after the form has been submitted, if the patient does not see this then the form hasn't been sent.
If you received the notification but can't see the form, it means the form is unlinked and needs to be linked to the patient from the Responses menu. Forms become unlinked when the DOB and email combination doesn't match, or if you don’t have the DOB or email fields in your forms.
Select View to view the answers to your form questions and see any uploaded files.
