The Waitlist option is available only through the Practitioner Diary. Client's cannot add themselves to the waitlist from the online booking. 

To add a client to the Waitlist, you have two options:

1) Go to Diary -> Right click on the preferred date for the client -> Add to Waitlist 

see images below

2. You can add either an existing or new patient - > change the preferred date if required -> Save 

The notes section can be used to include any additional information such as preferred time and other relevant information.

Accessing the Waitlist

To access ->Report Centre -> Consultation Reports -> Waitlist Report.

This will show ALL patients that have been added to your waitlist.  Patients will NOT be automatically removed from the waitlist. You will need to select the Delete button from the Waitlist Report.

You can CSV export the report if needed.