In the Diary, you can drag and drop appointments to different times within a day, or to a new time on a different day within the same week, you can also use the reschedule button.


Use the reschedule function


1. Click on the appointment in the Diary -> Select Reschedule -> OK -> select a new day and time in the diary -> Save Appointment. 

see images below


NOTE: A new booking confirmation will not be sent automatically to the patient, however they will receive the reminder message if prior of your set reminder timeframe.


2. To send a new booking confirmation go to the Diary --> Right click on the appointment --> Select Resend Messages from the righthand side panel.


Any telehealth URL's will remain the same for the new appointment.