These are the current Campaign Criteria Triggers for the SimpleClinic Marketing Automation. Please note new triggers will be added over the coming months. 


General Notes:

 

Run time = campaigns are processed hourly, which means they will grab data every hour, based on your selection criteria, and send emails to included patients. 


Delay = the delay hours you have set relative to the current hour, e.g. at 4pm each day the following will happen: 

  • if your delay is set to 24 hours, you will include all patients who met the criteria between 3pm and 4pm yesterday.
  • if your delay is set to 1 hour, you will include all patients who met the criteria between 2pm and 3pm today. 



TRIGGERDESCRIPTION
Servicewill include any patient who was booked in for the selected service in a particular hour, based on the delay period you have set.

for example, the campaign criteria is a delay of 24 hours for an initial consultation.
When the campaign runs at 4pm today, all patients who were booked in for an initial consultation between 3pm and 4pm yesterday will be sent this campaign. 
Enrolmentwill include any patient who enrolled in a nominated course in a particular hour, based on the delay period you have set.

for example, the campaign criteria is a delay of 24 hours for the 10 Day Detox Course.
When the campaign runs at 4pm today, all patients who enrolled into the 10 Day Detox Course between 3pm and 4pm yesterday will be sent this campaign.