If you need to refund a student, this is handled through the Stripe Dashboard.

Refunds can’t be cancelled. You can issue more than one refund against a charge, but you can’t refund a total greater than the original charge amount.

To refund a payment using the Dashboard:

1. Find the payment to be refunded in the payments overview page.

2. Click the ••• icon to the right of the charge. From the resulting menu, select Refund payment.

3. By default, you’ll issue a full refund. For a partial refund, enter a different amount to be refunded.

4. Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.

5. Click Refund.

Alternatively, you can go to the Dashboard page for the specific payment, and click Refund there. (Again, you’ll be given the choice of a full or partial refund and prompted to pick a reason.)

**The Stripe Dashboard supports bulk refunding of full payments. Select the payments to refund by checking the box to the left of each payment—even over multiple pages of results. Then click Refund to be prompted for the reason. Note that you can only issue full refunds in this manner; partial refunds must be issued individually.