This article will discuss invoicing a patient for a subscription to Naturopathic Yoga using the 3 payment options within SimpleClinic.


Before proceeding with ANY of these options, you first need to create "Naturopathic Yoga Subscription" as an item in Inventory -> Items. Steps to adding items to the inventory are found here


Once done, please proceed with one of the options below depending on your payment gateway you are using.


Option 1 for Ezi-Debit:


Access the Packages features by clicking on the Inventory -> Packages menu option.


The list of existing packages will appear. 


To create a new package, click on the Add New button on the top right of the screen.


Fill in the package details, which includes the following:

· Name – Name of your package

· Description – a longer description of the package

· Sell price – cost for EACH billing cycle, not the total price of the package.

· GST - toggle whether GST is applicable to the package or not

· Recurrence Frequency – use the dropdown list to select whether the patient will be billed weekly, fortnightly, monthly, or other schedule

· Recurrence Times – the number of payments the patient will be charged for the package. If this package is continuing until the patient decides to cancel, leave as 0 and the package will recur indefinitely until cancelled

· Sign up email subject – the subject line of the email which will be sent to the patient when they book into this package

· Sign up email body - the email text which will be sent to the client

· Package contents – it is unlikely an services will need to be linked if you are charging for solely the Naturopathic Yoga subscription, you can leave this blank.


The last section on the package details screen shows the patients who have signed up for the package.


Ensure to click SAVE!


To sign up a patient to this package, click on the "Email sign up" button at the top of the packages window if the patient will be filling the payment details out themselves. Or, click "View Sign Up" if you are completing the paperwork with them.






A new pop up window will appear for you to select if the patient is new or existing.


The patient will not be added to the list of subscribed patients, until they complete and submit their DDR (Direct Debit Request) form which was emailed to them in the steps above.



The payment amount, date and frequency details in the "Regular Debits" section on the fillable form are taken from the package cost and payment details. Check these payment details.


The patient should complete all sections of the DDR form, check the payment details, tick the Service Agreement checkbox, then click on the Submit button, to send the form to EziDebit.


At this point, the patient has been subscribed. For more information on managing the subscription, please click here



Option 2 for Square:


This option is used if you are connected to Square for payments.


First, go to Patients -> Select a patient record -> Once selected, click Payment Details -> Add Card -> Enter card details -> SAVE.


Once card details have been recorded, raise a new invoice for the patient by clicking INVOICE from the action bar.


Type into the invoice line item, "Naturopathic Yoga Subscription" or if you have called the inventory item another name, search for this.


Once added, scroll down to Recurrence Settings.


Switch recurring to YES -> Select when you would like the recurrence to end -> Define when he recur amount should come out -> Set autopay to SQUARE-> Email invoice to either yes or no, depending on your preference -> Select "SAVE SETTINGS" when done.

Scroll back up to Payment -> + -> From METHOD, choose the card details ending with xxxx option -> OK. 


The invoice will no recur once a month for the specified amount and charge the stored credit card details.



Option 3 for Stripe:


Go to Patients -> Select a patient record -> Raise a new invoice for the patient by clicking INVOICE from the action bar.


Type into the invoice line item, "Naturopathic Yoga Subscription" or if you have called the inventory item another name, search for this.


Once added, scroll down to Recurrence Settings.


Switch recurring to YES -> Select when you would like the recurrence to end -> Define when he recur amount should come out -> Set autopay to MANUAL-> Email invoice to YES-> Add subject -> Add an email body -> Don't forget to add {{url}} to the email body so the patient can access the invoice to pay -> Select "SAVE SETTINGS" when done.


Stripe does not support saving credit card details for autopay, these payments will need to be initiated by the patient each time the invoice is emailed.