The SimpleClinic Patient Portal is a website interface for patients to be able to:

  • View/print prescriptions, and easily re-order supps and pay online!
  • View/print previous and outstanding invoices and pay online.
  • View appointment history and cancel upcoming appointments in accordance with your clinic policies.
  • Upload and share document with their practitioner. A great example of this is having your clients upload their diet diary or results in between appointments.
  • Easily email the clinic from the portal. 

Connecting Patient Portal:

The Portal is completely optional for clinics to use and optional for your patients to use too. Clinics that would like to make use of the Patient Portal will need to connect by going to Business Setup -> Integrations -> Connect.

You will need to invite your patients to sign up to the Portal by sending them the link below:

For patients using Patient Portal for the first time, they will need to click SIGN UP.

The patient will need enter their email address they have used with the clinic, this is part of the identification check. A secure password will also be required, if certain characters are missing, the patient will be prompted to enter this into their password before clicking SIGN UP.

Once entered, the patient will receive a verification email. They will not be able to continue without verifying their email.

After this, the patient will need to enter their full name, email address and DOB that are already on file with the clinic. This information is used to verify the patient identity. If the information provided does not match what the clinic has on file, the clinic and patient will not be matched.

Once verified and logged in, the patient will see the below screen:

From the Clinics section, patients will be able to view their linked clinics if they are see multiple practitioners at different clinics. From here, patients can easily upload documents to send to the clinic. Practitioners will receive an email notification of this and the files will be stored under General Files in the patient record.

Email will send an email to the address on file under Business Setup -> Your Clinic.

Prescriptions section will allow patients to view previous prescriptions.

Appointments section will allow patients to view any upcoming appointments and cancel their booking in accordance with the clinic policies as set out under Services.

Invoices will allow the patient to view any previous invoices and access any outstanding invoices and pay online using your preferred payment gateway.